Shipping costs are free worldwide.

Some countries may charge import duties for receiving goods from external countries. In such cases, customers are responsible for covering the costs of these duties.

Shipping within the United States typically takes around 5 business days.

International shipping usually takes approximately 7-10 days to arrive.

Shipping costs for uncollected packages will not be covered by Parranda Brand.

Yes, Parranda Brand insures each purchase during its time in transit until it is delivered to you. All orders require a signature upon delivery, transferring responsibility for the shipment to you or the designated recipient.

Yes, international shipments are not inclusive of duties and taxes. Customers are responsible for any customs fees, duties, or taxes that may apply upon delivery. Parranda Brand cannot determine the exact amount of these charges, as they are imposed by the destination country.

Parranda Brand is not responsible for currency changes or exchange rates that banks may apply when converting the US Dollar into any other currency.

Yes, your credit card information is kept safe and hidden thanks to an encrypted service during the payment process.

We currently do not offer expedited shipping options, but we are constantly reviewing and updating our shipping policies to best serve our customers.

If you need to change your shipping address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but changes may not always be possible, depending on the order’s status.

Order cancellations may be possible if your order has not yet been shipped. Contact our customer support team as soon as possible to request a cancellation.

Parranda Brand operates with a strict no-refunds policy. Once an order is placed and processed, we do not offer refunds, except in cases of damaged or defective items, which will be addressed according to our return policy. Please contact customer support for more information.

You can contact our customer support team through the provided contact information on our website or by using the designated customer support channels.